Responsible Gambling

Play for fun

Gambling should stay a form of entertainment. Set yourself a budget you can afford to lose and take regular breaks.

Deposit limits

You can choose a daily or a monthly deposit limit. Contact our support team by live chat or e-mail and we set the limit on your account. Once you reach it, you get an e-mail. You can also ask us to change or remove a limit at any time.

Self-exclusion

If you need a break, you can freeze your account for a week, a month, a year or for good. Ask our support team for the self-exclusion form, sign it and send it back, and the account stays closed for the whole period. It opens again only after the period has ended and our management has looked at the request.

Signs to watch for

Gambling may be getting out of hand if you hide how much time or money you spend, borrow money to play, chase your losses, feel anxious or irritable when you are not playing, use money meant for bills and food, or miss work, sleep, meals and family time because of gaming.

Under 18s

Nobody under 18 may open an account or play with us, and we check age and identity before any payout. Parents can use filtering tools such as Family Zone or Net Nanny to keep children away from gambling sites.

Free help in Australia

Gambling Help Online offers free and confidential counselling, self-help tools, phone, SMS and chat support around the clock. Gamblers Anonymous runs free weekly meetings across Australia. Gambling Therapy gives practical advice and emotional support online, with self-assessment tests and support groups.