Privacy Policy

What we collect

When you open an account we ask for your name, e-mail, home address, date of birth and phone number, and later for documents that prove who you are. To handle payments we keep card details, e-wallet IDs, bank information and your billing address. We also keep what you tell our support team or write in surveys and competition entries.

What is collected automatically

While you use our site we record technical details such as your IP address, browser, device type and the pages you visit. Cookies help us remember your choices and see how the site performs.

Why we use your information

We use your details to run your account, to process deposits, withdrawals and winnings, to answer your questions and to send important account news. With your permission we tell you about promotions and jackpots. We also use them to spot suspicious activity, keep games fair and meet our legal duties, such as age checks and anti-money laundering checks.

Who we share it with

We never sell your personal details. We pass them only to trusted service providers such as payment processors and verification services, and to legal or regulatory bodies when the law requires it. A jackpot winner is announced publicly only with their permission. If our business is sold or merged, your details may move to the new owner, and we will let you know.

How we protect it

Sensitive data is encrypted, our servers sit behind firewalls, and only authorised staff can see your information. If a data breach puts you at real risk, we will tell you and the authorities quickly. Your information may be processed outside your home country with the same level of care.

How long we keep it

We keep your details only for as long as the law, dispute resolution and the running of our business require. After that we delete them or make them anonymous.

Your rights

Depending on where you live, you may ask what information we hold about you, correct it, ask us to delete or restrict it, object to marketing, receive a copy in a usable format, or withdraw your consent. Write to our support team to use these rights.

Children

Our services are for adults only. We do not knowingly collect information from minors, and anything collected by mistake is deleted.

Changes

We may update this policy, and we will tell you about important changes on the site or by e-mail.